Facebook buys Kustomer for $1B to expand into customer service tools – TechCrunch

Today Facebook made one of its biggest plays yet to build out the services it provides to businesses on its platform: It is acquiring Kustomer, a startup founded with the aim of disrupting the customer services industry with a new approach to providing agents with better data and a more unified pic…

30 Nov 2020 ... Today Facebook made one of its biggest plays yet to build out the ... Indeed, the specific term Kustomer and other CRM companies use to ...

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